We're here to help.
Answers to the common questions, and how to reach a person.
Get help
Email: funnelrepaircompany@gmail.com
Answer time: within one business day, Monday to Friday.
Fastest: reply to any email from us. It already has your account details.
Common questions
How do I get help?
Reply to any email from us, or email funnelrepaircompany@gmail.com. A person answers within one business day, usually sooner. Tell us your business name and what you see.
My connect page says the link was already used.
The secure connect page opens once, so nobody else can reuse it. On your connect page, click Send me a new link. We email you a fresh one, usually the same day.
I connected my tools but my numbers are not showing.
The first pull can take up to a day, because some tools limit how fast data can be read. If it has been more than a day, email us and tell us which tool.
Which logins do I need to connect?
See How to connect your tools. In short: an account that can see the data, like a Google account with access to your Analytics, or a Facebook account with access to your ad account.
How do I sign in to my board?
Go to funnelrepaircompany.com/board and type the email you signed up with. We email you a sign-in link. It works once, for 30 minutes. After that you stay signed in on that device for 30 days. There is no password to remember. See How your board works.
How do I add my team?
The owner of the account opens the board and clicks Team. Add each person by email and pick Manager or Team. They get an email and sign in with their own address. Logins by plan: Free Leak Check 1, See 2, The Board 5, The Board + Engine 5, owner included.
Can I put my logo on the board?
Yes. The owner clicks Brand on the board, picks a color and uploads a logo (PNG or JPEG, up to 300KB). Your team sees it the next time they open the board.
Do you see my passwords?
No. You sign in on each tool's own page and approve read access. We never see or store your passwords.
How do I add more tools or logins?
Email us which ones. Extra tools are $5 a month each and extra logins $10 a month each, past what your plan includes. We confirm the price before anything changes.
How do I change my card, see invoices or cancel?
Use Manage billing on your connect page or in the footer of our emails. Sign in with the email you paid with. Cancelling stops your plan at the end of the period you paid for.
How do I get my data out, or delete it?
You can ask for an export any time. To delete everything, see Data Deletion.
Something on my board looks wrong.
Email us a screenshot and what you expected to see. We check the numbers against your tools and tell you what we find.