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Terms

Terms of Service

The agreement between you and Funnel Repair Company for using our website, boards, emails and services. Plain words, no tricks.

Last updated: October 17, 2026

1. The agreement

These terms are between you (or the business you represent) and Funnel Repair Company ("FRC"), a business based in the State of Georgia, USA. By creating an account, starting a free Funnel Leak Check, or paying for a plan, you agree to these terms and our Privacy Policy. If you sign up for a business, you confirm you can agree for it.

2. What FRC provides

FRC builds and hosts action boards. A board connects the tools you already use, shows the whole picture in one place, lists who to reach today, can start follow-up you approve, and shows what came back. Plans include See, The Board, The Board + Engine and C-Suite View. Each plan's features and limits, such as tools and logins, are described on our pricing page and at checkout.

We improve FRC over time. We may change features, but we will not remove a core feature of your paid plan during a paid period without telling you first.

3. Your account

  • Give us accurate information and keep it current.
  • Keep your sign-in details safe. You are responsible for what happens under your account and the logins you approve.
  • Tell us right away if you think your account is being misused.

4. Free Funnel Leak Check

The free Funnel Leak Check lasts 14 days, connects up to 3 tools and includes 1 login. No card is needed and nothing renews automatically. One free check per business. At the end, you can choose a paid plan or walk away. Your leak audit is yours to keep. We may end free checks that are misused.

5. Plans, billing and renewal

  • Paid plans are billed in advance, monthly or yearly, through Stripe.
  • Plans renew automatically at the end of each period until you cancel.
  • Yearly plans are paid up front. Our yearly offer gives 12 months for the price of 8.
  • Founders pricing stays the same for as long as your plan stays active without a break. If you cancel and come back later, current prices apply.
  • Extra tools, extra logins, extra contacts on the Engine and one-time setup fees are shown before you pay.
  • Prices do not include taxes, which may be added where required.
  • If a payment fails, we will email you. If it is not fixed, we may pause your board until it is.

6. Cancelling and refunds

You can cancel any time from Manage billing. Your plan stays active until the end of the period you already paid for, then stops. There are no cancellation fees.

Payments are not refunded for partial periods, unless the law requires it. One-time setup fees are not refundable once setup work has started.

When you cancel, you can export your data before the plan ends. See our Privacy Policy for how long we keep it.

7. Your data

Your data is yours. You give FRC permission to access, store and process the data from your connected tools only to provide your board and our services to you, as described in our Privacy Policy.

The board itself, including its software, design, templates and the Funnel Repair Analyst, belongs to FRC. You can use it for as long as your plan is active.

8. Connected tools

Your board depends on other companies' tools, such as your CRM, ad platforms, analytics and store. Their terms apply to your use of them. We are not responsible for their outages, changes or the accuracy of the data they send. If a tool changes or stops sharing data, we will tell you and work to fix or replace the connection.

9. Follow-up, email and text messages

FRC can start follow-up in your own tools only on steps you or your team approve. You decide who gets contacted and what is sent.

If you send email or text messages to your customers through the Engine or your own tools, you are responsible for having their consent and following the law, including CAN-SPAM, the TCPA, carrier rules for business texting, and any local rules. Every message must let people opt out, and you must honor opt-outs.

Texts from FRC to you: if you agree to receive texts from FRC about your account, message frequency varies, message and data rates may apply, reply STOP to cancel and HELP for help. Carriers are not liable for delayed or undelivered messages.

10. The Funnel Repair Analyst and estimates

The Funnel Repair Analyst and your board give information and suggestions based on your data. They can be wrong or incomplete, and some figures are estimates, which we label. They are not legal, tax, financial or other professional advice. Check important numbers before you act on them. Decisions you make are yours.

11. Acceptable use

Do not use FRC to:

  • break the law or anyone's rights, including privacy and anti-spam laws
  • send messages to people who did not agree to receive them
  • upload or connect data you do not have the right to use
  • try to break into, copy, resell or overload the service, or reverse engineer it
  • share your logins outside the people your plan allows

We may pause or close accounts that break these rules. We will tell you why unless the law or safety prevents it.

12. Confidentiality

We keep your business information confidential and use it only to provide FRC. You keep anything we share that is marked confidential, such as non-public pricing, confidential too.

13. Service availability

We work to keep FRC available and your numbers up to date, but we do not promise it will be uninterrupted or error-free. Data from connected tools can be delayed.

14. Disclaimers

Apart from what these terms say, FRC is provided "as is". To the extent the law allows, we disclaim other warranties, such as fitness for a particular purpose. We do not guarantee specific business results.

15. Limit of liability

To the extent the law allows, FRC is not liable for indirect or lost-profit damages, and our total liability for any claim about the service is limited to the amount you paid FRC in the 12 months before the claim. Some places do not allow these limits, so they may not apply to you.

16. Indemnity

If someone makes a claim against FRC because of your data, your messages to your customers, or your breaking these terms or the law, you will cover FRC's reasonable costs from that claim.

17. Ending the agreement

You can stop using FRC and cancel at any time. We can end or pause your account if you seriously or repeatedly break these terms, or with 30 days' notice for any other reason, in which case we refund any prepaid time you have not used.

18. Changes to these terms

If we change these terms in a way that matters, we will update the date above and email customers at least 14 days before the change takes effect. Continuing to use FRC after that means you accept the new terms.

19. Law and disputes

These terms are governed by the laws of the State of Georgia, USA. Before any formal dispute, contact us and we will try to resolve it within 30 days.

20. Contact

Email funnelrepaircompany@gmail.com, or write to Funnel Repair Company, 2376 Candler Rd, Ste B PMB 1054, Decatur, GA 30032, USA.