Privacy Policy
How Funnel Repair Company collects, uses and protects information. In short: your data is yours, we use it only to run your board, and we never sell it.
Last updated: October 17, 2026
1. Who we are
Funnel Repair Company ("FRC", "we", "us") is a business based in the State of Georgia, USA. We build and host action boards: one live board on the tools a business already uses that shows who to reach today, starts approved follow-up, and shows what came back. This policy covers funnelrepaircompany.com, our boards, and our emails and text messages.
2. Information we collect
Information you give us: your name, email, business name, phone number if you share it, the tools you run on, and your answers to our setup questions.
Payment information: payments are handled by Stripe. We never see or store your full card number. We receive your plan, billing status and the email you paid with.
Data from tools you connect: when you connect a tool, you sign in on that tool's own page and grant read access. We never see your password. Depending on the tool, we read things like ad spend, impressions, clicks and conversions, website visits and channels, contact and deal counts and statuses, email results, and orders. We read only what your board needs.
Usage information: basic logs such as pages viewed, sign-ins and errors, so we can keep the service working and secure.
Website visitors: our site may use analytics to see which pages help people. You can block cookies in your browser.
3. How we use information
- To build, run and support your board.
- To send you service emails: welcome, connect links, reminders, billing notices and replies to your questions.
- To answer questions you ask the Funnel Repair Analyst, using your own data.
- To start follow-up in your own tools, only on steps you or your team approve.
- To bill you, prevent fraud, and keep the service secure.
- To improve FRC using totals and patterns that do not identify you or your customers.
We do not sell your data. We do not use your data or your customers' data for advertising, and we do not share it with anyone for their own marketing.
4. The Funnel Repair Analyst (AI)
The Funnel Repair Analyst uses a third-party AI model to answer your questions from your own board's data. We send only what is needed to answer the question. Under our AI provider's commercial terms, this data is not used to train their models, and we do not use it to train any model.
AI answers can be wrong. Check important numbers before you act on them.
5. Text messages (SMS)
If you use our Engine to send text messages to your own customers, you are responsible for getting their consent and following the rules where you operate. Our tools support opt-out keywords such as STOP.
If you give FRC your mobile number, we text you only about your account, and only if you agree. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. This does not include the service providers that deliver messages for us.
6. Who helps us run FRC
We use trusted service providers who process data only to provide their service to us:
- Stripe (payments and billing)
- Netlify (website and board hosting)
- Clerk (sign-in to your board)
- Windsor.ai (connecting your tools, read-only)
- Resend (sending our emails)
- Anthropic (the AI model behind the Funnel Repair Analyst)
- Our email and automation provider (the Engine, only if you use it, including email and text sending)
We may also share information if the law requires it, to protect our rights or users' safety, or as part of a sale or merger of the business, in which case this policy still applies to your data.
7. Google user data
If you connect a Google service such as Google Analytics or Google Ads, our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
We use Google data only to show it on your board and answer your questions about it. We do not use it for advertising, we do not sell it, and people do not read it unless you ask us to for support, it is needed for security, or the law requires it.
8. How we protect information
- Data is encrypted in transit.
- Access keys for your tools are encrypted before they are stored and are never shown in full again.
- Only people you approve can sign in to your board, and sensitive views can have their own logins.
- Only the people who build and support your board can access it, and only when needed.
No system is perfectly secure, but we work to protect your data and will tell you promptly if a breach affects it.
9. How long we keep data
We keep your account and board data while you are a customer. When you cancel, you can export your data. We delete your board data within 30 days after your plan ends, unless the law requires us to keep something longer, such as billing records.
A free Funnel Leak Check that does not become a paid plan is deleted within 30 days after it ends. Your leak audit is yours to keep.
10. Your choices and rights
- Ask for a copy of your data, or export it from your board.
- Correct your information.
- Ask us to delete your data. See our Data Deletion page.
- Disconnect any tool at any time, from FRC or from the tool's own settings.
- Unsubscribe from marketing emails with the link in each one. Service emails continue while you have an account.
Depending on where you live, such as California or the European Union, you may have more rights. We will honor them. We do not sell or share personal information as those laws define it.
11. Your customers' data
When your board shows information about your own customers, you control that data and we process it on your behalf, only to provide your board. You are responsible for having the right to share it with us.
12. Children
FRC is for businesses. It is not meant for anyone under 18, and we do not knowingly collect children's information.
13. Where data is processed
We and our providers process data in the United States and other countries. We use providers that protect data with appropriate safeguards.
14. Changes
If we change this policy in a way that matters, we will update the date above and tell customers by email before the change takes effect.
15. Contact
Email funnelrepaircompany@gmail.com, or write to Funnel Repair Company, 2376 Candler Rd, Ste B PMB 1054, Decatur, GA 30032, USA.